The UJ helpdesk is committed to helping students meet the challenges of modern technology and the computer age. Within this broad framework, the University provides students with a variety of computing tools.
All residence halls have computer labs, printing, and internet connectivity, both wireless and direct.
WiFi Network
Students should use the UJ-Wireless network. Upon connecting, you will be prompted for a username and password. This username and password are your UJ credentials. The use of personal wifi access points/routers is prohibited.
Software
UJ has a Microsoft Campus Agreement (MSCA). As a full-time student (12+ credits), you may download and install Microsoft Office 365 on your computer for free. Instructions and installation downloads can be found at uj.edu/helpdesk. Once you are no longer enrolled full time at the University, your Microsoft Office 365 subscription will become inactive.
UJ also has a software agreement with Network Associates for McAfee Anti-Virus Software. Students may install and use this software while attending UJ. If you need to have this software installed, contact the UJ helpdesk to arrange an appointment.
E-Mail
Every student is provided a university email account, based in Microsoft Office 365. Your email may be accessed through the online portal at outlook.office.com, using the Student Outlook.
Mail link on my.uj.edu, the Outlook desktop client included in your free Microsoft Office 365 subscription, or on a mobile devices mail client. University email is the primary means of communication between faculty/staff and students at the University. It is recommended you check your university email messages at least once a day and respond to any requests. You can use email on the campus computer system to contact faculty, staff and other students. A list of University email addresses is included in the directory and is also available on the web at www.uj.edu. The online campus directory requires you to provide your login and password since personal information and email addresses are not to be released to the general public. Refer to the Information Technology Use Policy for more information.
MyUJ Portal
MyUJ is UJ’s web portal and Learning Management System (LMS). MyUJ is essentially an online web tool that allows faculty, students, and staff to collaborate and communicate in a variety of ways for courses and other approved campus departments and groups. Handouts, documents, and files of just about any type, can be posted to MyUJ by faculty or administrators for access and download by students and others. Additionally, forums or threaded discussions where faculty, staff, and students can post topics and responses for discussion can take place 24/7. Chat rooms, online quizzes, tests, and other coursework and assignments, as well as announcements and online grading are also part of the MyUJ portal and LMS. MyUJ Help is available on the Helpdesk web site. The portal is accessible from the Current Student page on the main website or at my.uj.edu.
Labs
Computer labs are located in Raugust Library, Orlady Hall, Unruh and Sheldon Center, Foss Wellness Center, and Lyngstad Center. These labs provide the majority of software used on campus in addition to specific business, accounting, language, math and statistical packages.
Instructors may reserve the use of the computer labs at various times. Please plan to complete work early to avoid any conflicts.
Printing
Printing is provided for the campus community. Students are given a $30 printing credit for each semester. Printing credit carries over from Fall to Spring semester but DO NOT carry over the summer to the following academic year. Charges are $0.04 per page for black and white/$0.13 per page for color. Additional credits may be purchased at the Helpdesk if needed. Please visit uj.edu/helpdesk for instructions to connect to printers across campus.
Cable TV
Every residence hall room or suite does come with cable television access provided by Daktel. Please note there are charges associated with lost or damaged cable box equipment. Come to the helpdesk in Sorkness Center to check out a cable box (one per room or suite). You will receive a cable box, remote, power adapter, and component cable. For additional information, please visit uj.edu/helpdesk.
Technology Helpdesk
The Technology Helpdesk web site is uj.edu/helpdesk or click on “Helpdesk” in the footer of any campus web page. There are FAQs, tips, software downloads and you may submit online help requests. The Helpdesk phone number is 5611 and is located in Sorkness 105. Walk-in and/or telephone assistance are available from 9 a.m. to 4 p.m.