LDRS 504 Leadership Communication, Conflict Resolution and Negotiation

An analysis of communication including Nonverbal, Interpersonal, Conflict Management, Cross Cultural, Small Group, and Public Communication, followed by an application of those communication skills in Negotiation and Conflict Resolution.

Credits

3

Student Learning Outcomes

1. Understand basic communication concepts of interpersonal, group, and team communication
2. Understand and develop listening skills
3. Understand conflict and negotiation, and enhance resolution skills
4. Develop a personal leadership conflict communication philosophy