BUSN 370 Production/Operations Management

This course examines and analyzes the planning, directing, and controlling of activities related to production and manufacturing. Topics include production planning and control, site location, facilities design, work methods measurement and improvement, inventory procurement and management, quality control and assurance, basic industrial processes, and operations decision-making. 

Credits

3

Prerequisite

Prerequisite or corequisite: BUSN 321

Offered

Fall, Spring

Student Learning Outcomes

1. Explain the concept and importance of operations management.
2. Explain the differences between goods and services and the steps in involved in designing these items.
3. Explain the use of analytics in operations management and how internal and external measurements are related.
4. Give in detail the five key competitive priorities.
5. Describe basic concepts of forecasting and capacity.
6. Explain the importance of inventory, types of inventories, and key decisions and costs.
7. Explain the basic concepts of supply chain management.
8. Explain the concepts and definitions of quality.
9. Describe quality control system and key issues in manufacturing and service.
10. Explain the four principles of lean operating systems and common types of waste.