LDRS 504 Leadership Communication, Conflict Resolution and Negotiation

An analysis of leadership communication concepts including nonverbal, interpersonal, cross-cultural, small group, conflict, mediation, negotiation, and public communication. Students will evaluate a variety of communication theories and skills as they apply to various leadership settings. Particular attention will be given to conflict management, mediation, and negotiation skills. Finally, students will explore the influences of culturally diverse organizations on leadership communication.

Credits

3

Outcomes

1. 1. Understand, explain, and apply leadership communication theories.
2. 2. Evaluate and judge potential communication tactics related to leadership and organizational communication, including listening, visioning, change management, conflict, and negotiation.
3. 3. Analyze and differentiate between intrapersonal, interpersonal, group, and team communication.
4. 4. Apply appropriate leadership communication skills across contexts.
5. 5. Formulate a personal leadership communication development plan.