BSST 375 Process Improvement Methods

This course focuses on the manner in which organizations set priorities for continuous improvement of their processes, how they execute process improvement plans, and how they sustain their continuous process improvement initiatives.

Credits

3

Student Learning Outcomes

1. Describe the role of Process Improvement in business.
2. Articulate the benefits of, and common challenges faced with, process improvement implementation.
3. Compare Process Improvement methodologies.
4. Create current state and future state process maps.
5. Use data to justify Process Improvement decisions.
6. Explain how an applied Process Improvement method creates desired business results.